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BES Healthcare Ltd COVID-19 Statement

Dear Customer,

This article seeks to inform you about BES Healthcare Ltd’s policy and position on COVID-19, and its potential impact on our ability to serve you. We want to assure you that we are continuously reviewing this situation and will adapt our response as appropriate.

Due to the current situation with Covid-19 and Government regulations relating to the lockdown, BES Healthcare Ltd is taking all precautions to ensure health and safety of its employees and customers.

During this period we are currently working on skeletal staff, but we are still here to offer you the help and support that you need.

Our Customer Services and Operations teams will continue to provide support over the phone and you will continue to receive deliveries for orders placed. Please bear with us in case there are any delays in deliveries.

We aim to increase stocks of common items from suppliers wherever possible. We have three suppliers in Italy (CISA, Cantel, and Hygienio) who understandably have a far less predictable ability to supply and thus we can reasonably expect there to be a high possibility of shortages in these areas. 

The best thing you can do to work with us is to place orders (along with delivery phasing) for expected demand over the coming months. That way we know what you need and we will do our best to prioritise your requirements. Having visibility of your requirements means we can better communicate with you around your specific needs, and how they might be impacted by supply shortages.

We know this is going to be a challenging time for everyone, especially the NHS, and we will do our very best to continue to support you.

If you have any queries please do not hesitate to contact us on admin@beshealthcare.net or call 01179666761.

We appreciate your support and thank you for your continued business.

 

 

BES Healthcare Ltd COVID-19 Statement

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