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BES Healthcare Ltd COVID-19 Statement

Dear Customer,

This article seeks to inform you about BES Healthcare Ltd’s policy and position on COVID-19, and its potential impact on our ability to serve you. This is a situation that is developing on a daily basis at a very high speed, so what we lay out in this letter may be out of date within days. We want to assure you that we are continuously reviewing this situation and will adapt our response as appropriate.

In general, as a business we will follow the Government and NHS guidelines as and when they become available. We will seek to continue to support all our customers, while taking reasonable measures to mitigate risks. 

We aim to increase stocks of common items from suppliers wherever possible. We have three suppliers in Italy (CISA, Cantel, and Hygienio) who understandably have a far less predictable ability to supply and thus we can reasonably expect there to be a high possibility of shortages in these areas. 

The best thing you can do to work with us is to place orders (along with delivery phasing) for expected demand over the coming months. That way we know what you need and we will do our best to prioritise your requirements. Having visibility of your requirements means we can better communicate with you around your specific needs, and how they might be impacted by supply shortages.

In terms of business continuity, our main computer systems run in the cloud making remote work very easy, and indeed many of our people already work remotely. We are confident in our ability to remain “open for business” throughout this period.

We know this is going to be a challenging time for everyone, especially the NHS, and we will do our very best to continue to support you.

If you have specific queries, or would like any support, please give our office a call on 01179 666 761 or email



BES Healthcare Ltd COVID-19 Statement

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